FREQUENTLY ASKED QUESTIONS
- Do I have to use a particular Web browser?
- Does my browser have to be specially configured?
- I am still experiencing problems with your site
Do I have to use a particular Web browser to view the USNews.com website?
Our site is designed to be compatible with a wide range of Web browsers. However, we do make use of some newer Web standards that are not supported by older browsers. Most significantly, users of Netscape Navigator earlier than version 8.1 and Microsoft Internet Explorer earlier than version 6.0 will probably experience problems viewing parts of our site. We recommend that users of these older browsers upgrade to newer versions, which are available for download from the respective vendors at no charge.
Users of "minibrowsers" incorporated into cellphones and other hand-held devices can access our content through the USNews Mobile site.
Does my browser have to be specially configured?
To be able to use all the features of our site, your browser will need to have Javascript enabled and will have to accept cookies from the usnews.com domain. Modern browsers using default configuration settings should support these requirements. However, in certain cases, setting your browser's privacy or security levels to maximum may interfere with these requirements. Consult your Web browser's Help feature for more information. Note that most modern Web browsers allow you to specify privacy and security settings on a per-site basis.
For a good viewing experience, your computer's screen resolution should be set to 1024X768 pixels or greater, with a minimum color depth of 32 bits.
I am using a Web browser that is up to date and properly configured but I am still experiencing problems with your site. What should I do?
Send a message to the Webmaster. Please be as informative as possible about the problem, indicating the specific Web browser version you are using, as well as your computer operating system and the type of Internet connection you have.
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